1. Introduction
Media Expert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
2.1 Personal Information
When you contact us or use our services, we may collect: name, email address, phone number, company name, job title, and any information you provide in project inquiries or communications.
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits. We use privacy-respecting analytics tools to understand how visitors interact with our site.
3. How We Use Your Information
- To respond to your inquiries and provide requested services
- To communicate with you about projects, updates, and relevant offerings
- To improve our website, services, and user experience
- To comply with legal obligations and protect our rights
- To detect and prevent fraud or security incidents
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on: your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data with trusted service providers who assist in operating our website and services (e.g., hosting providers, email services), subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related data is retained for the duration of our engagement plus a reasonable period for follow-up and legal compliance.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@mediaexpertsolution.com.
8. Security
We implement industry-standard security measures including encryption (TLS 1.3, AES-256), access controls, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Media Expert Solution
Email: info@mediaexpertsolution.com
Malta